Please read the following notes on ticketing and reservation
information before making your booking application:
1) Your contact information must be supplied in order for us to confirm your booking.
2) Your seats will only be reserved, and tickets issued, once full payment is received.
3) If you are booking on behalf of a party/group of travelers, and intend to pay for
the entire group, then enter the total amount of passengers accordingly in the boxes
below. If you form only part of a group, and you require that the other individuals must
each pay for their own account, then only book for your portion, the others must then
book and quote the reference number in the box provided below.
4) If you have already received a booking reference number AND WISH TO INCREASE THE ORIGINAL
PASSENGER NUMBERS FOR THE BOOKING then complete the form below for the ADDITIONAL passengers
and then enter your ORIGINAL booking reference in the form in the space provided below.
5) Once you have submitted your booking application the server will automatically e-mail
you the amount due and a booking reference number. Use this reference number for ALL
future correspondence as we do not book passengers using surnames alone as there are
many duplications of surnames (even with initials).
6) Payment must be made and confirmed by email or fax,
within 48-hours, in order to secure your seat on the train. Seats are allocated
on a "first come
first served" basis and your seat reservation will
not be made until we have received payment confirmation. Bookings
made must be paid for within this 48-hour period else your booking will be cancelled
and your seats will be re-allocated to people who have paid. Those passengers
paying by our on-line credit card facility are exempt from submitting payment proof
as we receive this confirmation from MyGate.
7) TICKETS MUST BE COLLECTED FROM US AT THE STATION UP UNTIL 30-MINUTES BEFORE DEPARTURE ELSE, IF WE HAVE PASSENGERS WAITING ON STANDBY, YOUR TICKETS WILL BE SOLD AND YOU WILL HAVE TO RE-BOOK FOR ANOTHER DAY.
8) We reserve the right, if the need arises, and without prior warning, to change
our locomotive power from steam to diesel or electric. By submitting this booking application
you have deemed to have read and accepted our terms
and conditions of sale.
9) We wish to point out that, although we would like you to travel with us, due to the
steps, absence of a platform at Kloof Station and the height of the carriage above ground,
getting on and off of any of our trains is not a very elderly person or wheelchair
friendly exercise. If you wish you are welcome to store wheelchairs in the guards van.
Please contact our staff when you collect your tickets for some assistance in loading.
The ground at Inchanga however is flat and easy to navigate in a wheelchair.
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